ISN Certification Program — Project Leadership & ROI Analysis
ABM Equipment
Overview
ABM Equipment needed to become ISN Certified to unlock new customer opportunities, meet compliance requirements, and remain competitive in regulated markets. I was tasked with owning the certification effort end-to-end—despite no prior internal framework or precedent for completing the process.
This project required translating an external compliance standard into a clear, executable internal plan while balancing cost, time, and operational impact.
My Role
I served as the project owner and coordinator, responsible for:
Interfacing with a third-party ISN certifier to understand requirements
Converting certification criteria into a structured, trackable project plan
Estimating total certification cost and operational effort
Analyzing return on investment to support leadership decision-making
Approach
I began by working directly with the third-party certifier to fully understand ISN requirements, documentation standards, and ongoing compliance expectations. From there, I built a dedicated project management workflow in Smartsheet to manage the process.
The project plan included:
Over 50 discrete tasks, sequenced and assigned
Review and preparation of 10+ compliance and policy documents
Creation of ABM’s ISN profile and onboarding within the ISN platform
Cost tracking for certification, documentation, and administrative effort
Timeline forecasting for certification completion
To ensure leadership alignment, I paired execution planning with a financial recovery model, evaluating how quickly the certification investment could be recouped through production.
Business Impact & Results
Through ROI analysis, I determined that:
Producing 10 ISN-certified stainless steel tanks per month
At an average sale price of ~$5,000 per unit
Would fully recover certification costs in approximately four months
This analysis reframed ISN certification from a compliance expense into a strategic revenue enabler, giving leadership confidence in both the investment and execution plan.
Outcome
The ISN certification initiative delivered:
A clear, repeatable compliance framework
Improved internal project visibility and accountability
Data-backed justification for certification investment
Expanded access to ISN-required customers and projects
Key Skills Demonstrated
Project management & workflow structuring
Cross-functional coordination with external partners
Compliance translation into operational systems
Financial modeling & ROI analysis
Process documentation and execution planning
